Tanatori de Mascotes responds

Do you have any questions? Contact us and we will answer all the questions you have.

We refer to collective incineration when the animals are burned together in the same oven.

It is the incineration of a sun-baked animal cremator, with the collection and delivery of ashes in an urn

At all times the animal is identified. During the process there are different control points to ensure that it is. That's why at the time of delivery of the ashes, we give a certificate as the ashes belong to your pet.

The ashes do not smell. They can be kept perfectly inside the house.

The incineration process of an animal varies according to its size and weight. Normally the incineration process usually lasts between 1 and 3 hours

Our company offers 3 types of urns to choose without price increase.

In addition, we have a whole range of different balloons, metal, ceramics, wood, biodegradable, reliquary and silver jewelery in our catalog that have an added cost.

Without any problem. You can attend the individual cremation and say goodbye to your pet. We have a waiting room for these cases. It is essential to call in advance to confirm the day and time.

Once the animal reaches our facilities, we promise to give ashes in a week at most.

We always adapt to the needs of the owners. Therefore, there is no problem postponing the cremation date as long as you are aware 24 hours in advance.

Yes, if the death occurs at home, those responsible for the pet can take it directly to one of the funeral homes in Polinyà, Girona, and Barcelona. Always within business hours and upon request.

Once the cremation has been carried out, the urn with the ashes is returned to the home within 1 week.

In this case, the collection, incineration and payment procedures are carried out directly with the veterinary center.

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